Booking
- You will need to be a registered rider with us to be able to book a hack. If you have not registered and been assessed to ride, please contact the Centre on 01179590266 before making any bookings.
- Please check with your instructor you are signed off to hack before you book. If the staff consider that you are not the appropriate level to hack, you will be cancelled from the hack and lose your credit. This is for your safety and the safety of the other people within the clinic.
Cost & Invoicing
• Hacks cost £31 and must be paid for at the time of booking.
Cancellations
• We require 24 hours’ notice for cancellation and you will be provided with a lesson credit. If we do not receive 24 hours' notice you will lose the credit
• If we have to cancel the lesson you will receive a full refund.
Horse Allocation
• Horse allocation is decided by Avon Riding Centre staff according to usage throughout the day, rider suitability and lesson content. It is not possible for riders to request specific horses.
• As a part of our duty of care to our horses, strict weight carrying limits are applied. It is for this reason that riders will be weighed three times a year. By riding with us you consent to regular weigh ins to ensure you are matched with the right horse.
Clothing
• You must wear a riding hat that meets current safety standards and fits correctly. Coaches will routinely check a rider’s hats.
• You must wear your own body protector to the current British safety standards at all times during cross country lessons or outdoor jumping.
• Lessons can take place inside or outside; you always need to come prepared for outside riding.
• You must wear long trousers and riding footwear, even in the hottest weather, and may not be able to ride if you are not appropriately dressed. Tops should cover your shoulders and top of your arms. We also recommend that all riders wear gloves. Scarves may be worn in cold weather, but must be tucked in and not cover any part of the rider’s face. If there is any doubt about the suitability of clothing, please discuss it with your Coach.
• You must not wear any facial or body jewellery when riding and earrings should be replaced with studs for the rider’s own safety. Long hair must be tied back and not interfere with the fitting of a riding hat.
Administration
• You must inform Avon Riding Centre of any change in address or contact details immediately. Please be aware that most communication from the Centre will be via email and it is therefore essential that you provide an up to date email address and check this regularly.
• Any inappropriate behaviour to staff, riders or volunteers may result in the immediate termination of your riding lessons without notice.
• Riding is a risk sport and you must voluntarily accept the risks involved.
Avon Riding Centre for the Disabled and its subsidiary company, Bristol Horse Riding, takes your privacy seriously and will only use your personal information to administer your account and to provide you with details of services or activities that may be of interest to you.
Clothing:
***Due to Covid-19 all riders must have their own riding hat and wear clean riding clothes and gloves for every riding session. The Centre is unable to provide hats, gloves or boots, so without your own you will be unable to ride and will lose the session***
First Aid
You agree that in the event of an accident a qualified member of staff may administer first aid to you. This may involve not social distancing. You agree that you will not attend your lesson if you are showing any symptoms of Covid-19.
These terms and conditions may change to meet the needs of the organisation with a minimum of 2 weeks’ notice prior to changes commencing. It is your responsibility to check the updated terms on the website. By riding with us, you are accepting the most recent terms and conditions.